Career Opportunities

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Mobile Navigator

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Mobile Navigators meet people where they are to address their unique needs. This is a dynamic position that requires pivoting quickly from one type of service need to another while providing compassionate and personalized referrals and empathetic responses to individuals in crisis. This position offers the unique opportunity to make a positive impact on the lives of countless individuals and communities.

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform duties with little supervision

• Travel to different locations in the community and assist individuals seeking services and completing paperwork requirements

• Respond to phone and in-person questions and concerns from the community and those seeking

  services

• Help individuals determine immediate needs and identify short- and long-term goals

• Verify clients’ private insurance coverage and program eligibility and works closely with insurance

  providers to determine type of services covered

• Explains available services to clients seeking care

• Schedules client appointments and conduct client follow-up

• Become a certified OHP assister and perform those associated duties

• Develop knowledge of agency’s department and services; directs clients and callers to the appropriate resource

• Recognizes clients in crisis and directs individuals appropriately

• De-escalate intense situations

• Data entry in web portals and tracking on spreadsheets

• Conduct client follow-up

• Attend community events and represent Mid Rogue Foundation and its services

• Attend partner agency meetings and present information about Mid Rogue Foundation services in public forums

• Oversee operations and respond to operational concerns at housing projects, performing minor

  maintenance and appropriately requesting or scheduling large item maintenance and repairs

• Complete and maintain reimbursement request forms and other pertinent financial documents

• Participate in orientation and training of new employees as requested

• Other duties as assigned

  This is not an extensive list of all duties or responsibilities

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REQUIREMENTS:

• Excellent interpersonal skills and ability to multi-task in a fast -paced environment

• Communicate in both oral and written forms and maintain confidentiality

• Former training or experience with HIPAA requirements is beneficial

• Strong organization skills and communication skills

• Manage time effectively

• Maintain good professional boundaries

• Remain calm and exhibit good judgment during escalated interactions with clients

• Courteously meet and work with clients and community members

• Multitask; make decisions independently in accordance with agency policy

• Possess a basic understanding of poverty, trauma, and addiction

• Be proficient in Microsoft Office

• Experience with HMIS and Unite US beneficial

• Associated Degree and one year of experience or High School Diploma or equivalent and 2 years of experience

• Possess a valid Oregon State driver’s license

• Successfully pass a Criminal Background check and drug screen.

POSITION REQUIREMENTS:

 

This position may require long hours of sitting at a desk with continuous visual attention to a computer screen. It may also require lifting and carrying up to 25 pounds, standing, walking, reaching, and bending with periods of exposure to the outdoor elements.

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Join Mid Rogue Foundation and embark on a meaningful journey towards transforming lives and empowering communities. Together we can create a brighter, more inclusive future. Are you ready to make a lasing impact? Apply today and be a part of our dedicated team!

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Hiring Details
We offer competitive compensation commensurate with experience, several paid holidays and the ability to earn paid time off. Mid Rogue Foundation is an equal opportunity employer and welcomes applicants from underrepresented backgrounds.

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To Apply for the Mobile Navigator, position at Mid Rogue Foundation, please submit your resume and a compelling cover letter outline your qualifications and alignment with our mission to the info@midroguefoundation.org.

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Additionally, please provide three professional references who can speak to your relevant talents and experience.

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Mobile Navigator

Compensation

• $22.00 - $26.00 an hour, DOE Job Type

• Full time Hours

• Monday -Friday 40 hours; Weekend availability Other Details

• 80% office based; 20% field

• Employees are regularly required to travel between sites and maybe required to drive.

• Requires sufficient mobility and balance

• Please be aware when working in this field there is a risk of verbal and physical threats.

• Several paid holidays

• Possible to earn paid time off

• Mileage reimbursement

  Commute/relocate:

  • Grant Pass, OR

  • Reliably commute or planning to relocate before starting work (Required)

    Work site/ Location

    • In person

    • Hybrid remote in Grants Pass, OR

      Open until Filled

• First review of applications March 28, 2025